Linking Frontline Employee Self-Efficacy to Customers Service Performance in Healthcare Industry: A Dynamic Capability Perspective

Rong Li,1 Jing Liu,2 Weidong Xia,3 Jingdong Ma1,4 1School of Medicine and Health Management, Huazhong University of Science and Technology, Wuhan, People's Republic of China; 2Administrative Office, Yuebei People's Hospital, Shaoguan, People's Republic of China; 3Department of Informa...

Full description

Saved in:
Bibliographic Details
Main Authors: Li R (Author), Liu J (Author), Xia W (Author), Ma J (Author)
Format: Book
Published: Dove Medical Press, 2023-12-01T00:00:00Z.
Subjects:
Online Access:Connect to this object online.
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

Connect to this object online.

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available