Queuing Dynamics and Beneficiary Satisfaction in The OPD Of a Tertiary Care Centre in Bankura, West Bengal

Context/Background: Queuing, a major problem faced by beneficiaries availing services in public health care system, may also have influence on the level of satisfaction among beneficiaries. Aims/Objectives: To describe the queuing dynamics in the OPD, to explore different factors influencing the lev...

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Main Authors: Atanu Biswas (Author), Tapas Kumar Karmahapatra (Author), Surya Prakash Dey (Author)
Format: Book
Published: Medsci Publications, 2022-09-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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