Queuing Dynamics and Beneficiary Satisfaction in The OPD Of a Tertiary Care Centre in Bankura, West Bengal

Context/Background: Queuing, a major problem faced by beneficiaries availing services in public health care system, may also have influence on the level of satisfaction among beneficiaries. Aims/Objectives: To describe the queuing dynamics in the OPD, to explore different factors influencing the lev...

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Hlavní autoři: Atanu Biswas (Autor), Tapas Kumar Karmahapatra (Autor), Surya Prakash Dey (Autor)
Médium: Kniha
Vydáno: Medsci Publications, 2022-09-01T00:00:00Z.
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