A systematic review: the dimensions to evaluate health care performance and an implication during the pandemic

• Main Authors: Faten Amer (Author), Sahar Hammoud (Author), Haitham Khatatbeh (Author), Szimonetta Lohner (Author), Imre Boncz (Author), Dóra Endrei (Author)
• Format: Book
• Published: BMC, 2022-05-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background The balanced scorecard (BSC) has been implemented to evaluate the performance of health care organizations (HCOs). BSC proved to be effective in improving financial performance and patient satisfaction. Aim This systematic review aims to identify all the perspectives, dimensions,...