Self-Triage Use, Subsequent Healthcare Utilization, and Diagnoses: A Retrospective Study of Process and Clinical Outcomes Following Self-Triage and Self-Scheduling for Ear or Hearing Symptoms

• Main Authors: Frederick North (Author), Teresa B Jensen (Author), Robert J Stroebel (Author), Elissa M Nelson (Author), Brenda J Johnson (Author), Matthew C Thompson (Author), Jennifer L Pecina (Author), Brian A Crum (Author)
• Format: Book
• Published: SAGE Publishing, 2023-04-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background Self-triage is becoming more widespread, but little is known about the people who are using online self-triage tools and their outcomes. For self-triage researchers, there are significant barriers to capturing subsequent healthcare outcomes. Our integrated healthcare system was able to ca...