CORRELATION BETWEEN SERVICE QUALITY AND PATIENT LOYALTY AT OUTPATIENT DEPARTMENT IN SPECIALITY EYE HOSPITAL OF SOUTH SUMATERA PROVINCE

Background: The increasing number of hospitals in Indonesia, which is managed by the government and private demand to provide giving the level of care, professionalism and the maximum of competence to reflect the best quality of service. Quality gives special encouragement for company to understand...

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Main Authors: Adelina Fitri (Author), Najmah (Author), Asmaripa Ainy (Author)
Format: Book
Published: Faculty of Public Health, Sriwijaya University, 2016-03-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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