The state of patient experience

As the patient experience movement continues to flourish, there is greater alignment that experience encompasses all we do in healthcare - not simply a customer encounter, but how we engage people in mind, body and spirit, how we integrate the critical aspects of care from quality to safety to servi...

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Bibliographic Details
Main Author: Jason Wolf (Author)
Format: Book
Published: The Beryl Institute, 2015-11-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available