To feel emotional concern: A qualitative interview study to explore telephone nurses' experiences of difficult calls
Abstract Aim To describe telenurses' experiences of difficult calls. Design A qualitative approach with a descriptive design was used to gain a deeper understanding of the telenurses' experiences. Methods The data were collected in spring 2017 through semi‐structured interviews with 19 tel...
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| Format: | Livre |
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Wiley,
2019-07-01T00:00:00Z.
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