To feel emotional concern: A qualitative interview study to explore telephone nurses' experiences of difficult calls

Abstract Aim To describe telenurses' experiences of difficult calls. Design A qualitative approach with a descriptive design was used to gain a deeper understanding of the telenurses' experiences. Methods The data were collected in spring 2017 through semi‐structured interviews with 19 tel...

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Bibliographic Details
Main Authors: Irene Eriksson (Author), Kristina Ek (Author), Sofie Jansson (Author), Ulrika Sjöström (Author), Margaretha Larsson (Author)
Format: Book
Published: Wiley, 2019-07-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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