The impact of the education level of the members who benefit from sports businesses on their service quality expectation and perception level

This study was carried out to identify the perceptions and expectations of the members regarding the service they receive at the businesses that offers recreational sports/fitness program and to determine whether their expectations and perceptions on the service quality differ correlating with the m...

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Bibliographic Details
Main Authors: Havva Demırel (Author), Metin Yaman (Author)
Format: Book
Published: Selcuk University, 2014-10-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available