Collaborative action research to reduce persistently long patient wait times in two public clinics in Western Cape, South Africa

• Main Authors: Dr. A Sastry, PhD (Author), K N G Long, MSPH (Author), A de Sa, MBChB (Author), H Salie, MBChB (Author), S Topp, PhD (Author), S Sanghvi, MBA (Author), L van Niekerk, MBChB (Author)
• Format: Book
• Published: Elsevier, 2015-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Lengthy waiting times are problematic for patients and health-care workers alike. In clinics and hospitals across Africa, persistently long wait times have been linked to poor medication compliance, skipped appointments, delayed implementation of clinical programmes, and low healthcare w...