Adaption, implementation and evaluation of collaborative service improvements in the testing and result communication process in primary care from patient and staff perspectives: a qualitative study

• 主要な著者: Ian J. Litchfield (著者), Louise M. Bentham (著者), Richard J. Lilford (著者), Richard J. McManus (著者), Ann Hill (著者), Sheila Greenfield (著者)
• フォーマット: 図書
• 出版事項: BMC, 2017-08-01T00:00:00Z.
• 主題: article
• オンライン･アクセス: Connect to this object online.

Abstract Background Increasing numbers of blood tests are being ordered in primary care settings and the swift and accurate communication of test results is central to providing high quality care. The process of testing and result communication is complex and reliant on the coordinated actions of ca...