Critical incidents as perceived by rapid response teams in emergency services

• Main Authors: Alexsandro de Oliveira Dias (Author), Andrea Bernardes (Author), Lucieli Dias Pedreschi Chaves (Author), Helena Megumi Sonobe (Author), Cintia Magalhães Carvalho Grion (Author), Maria do Carmo Fernandez Lourenço Haddad (Author)
• Format: Book
• Published: SciELO, 2020-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Objective: To analyze two hospital emergency services, one in a public institution and another in a philanthropic one, from the perspective of rapid response team professionals in the face of positive and negative critical incidents. Method: Descriptive, exploratory, qualitative study carri...