Understanding Interactions between Social Security Claimants and Frontline Employment Advisers - Public and Private Provision in the UK
This paper reports findings from the first study based on recordings of advisory interviews with benefits claimants in the United Kingdom. Previous econometric analysis found that programmes for unemployed people delivered through private sector Employment Zones (EZs) were more effective than their...
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Social Work & Society,
2015-04-01T00:00:00Z.
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