Pengaruh Responsiveness Perawat dalam Praktik Komunikasi Terapeutik terhadap Kepuasan Pasien Instalasi Rawat Inap RSU Haji Surabaya

Background: Patient's satisfaction is one of indicators measured in the hospital minimum service standards. In Installation of Inpatient (IRNA) of Haji Surabaya hospital, there are 17 indicators, but only nine are met (52.94%). One of them is patients' satisfaction level amounted to 74.35%...

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Main Author: Ajenk Nanda Saprilla (Author)
Format: Book
Published: Universitas Airlangga, 2018-12-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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