The patient experience in community mental health services for older people: a concept mapping approach to support the development of a new quality measure

• मुख्य लेखकों: Mark Wilberforce (लेखक), Eric Batten (लेखक), David Challis (लेखक), Linda Davies (लेखक), Michael P. Kelly (लेखक), Chris Roberts (लेखक)
• स्वरूप: पुस्तक
• प्रकाशित: BMC, 2018-06-01T00:00:00Z.
• विषय: article
• ऑनलाइन पहुंच: Connect to this object online.

Abstract Background The patient experience is a crucial part of the measurement of service quality. However, instruments to evaluate experiential quality in the community mental health care of older adults are lacking. Before designing a new instrument, clarity is needed about what is to be measured...