The patient experience in community mental health services for older people: a concept mapping approach to support the development of a new quality measure

Abstract Background The patient experience is a crucial part of the measurement of service quality. However, instruments to evaluate experiential quality in the community mental health care of older adults are lacking. Before designing a new instrument, clarity is needed about what is to be measured...

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Main Authors: Mark Wilberforce (Author), Eric Batten (Author), David Challis (Author), Linda Davies (Author), Michael P. Kelly (Author), Chris Roberts (Author)
Format: Book
Published: BMC, 2018-06-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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