Machine-learning based routing of callers in an Israeli mental health hotline
Abstract Background Mental health contact centers (also known as Hotlines) offer crisis intervention and counselling by phone calls and online chats. These mental health helplines have shown great success in improving the mental state of the callers, and are increasingly becoming popular in Israel a...
Saved in:
Main Authors: | Akiva Kleinerman (Author), Ariel Rosenfeld (Author), Hanan Rosemarin (Author) |
---|---|
Format: | Book |
Published: |
BMC,
2022-06-01T00:00:00Z.
|
Subjects: | |
Online Access: | Connect to this object online. |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Adult female callers' characteristics and mental health status: a retrospective study based on the psychological assistance hotline in Hangzhou
by: Yating Wei, et al.
Published: (2023) -
The qualitative analysis of characteristic of callers to a psychological hotline at the early stage of COVID-19 in China
by: Na Du, et al.
Published: (2021) -
Vaccination-related inquiries from government/health hotline callers or official website visitors in Nanjing city, 2018 - 2022: an analysis on work orders of a municipal health institution
by: Qimin HUANG, et al.
Published: (2024) -
Risk factors for subsequent suicidal acts among 12-25-year-old high-risk callers to a suicide prevention hotline in China: a longitudinal study
by: Jianlan Wu, et al.
Published: (2024) -
Developing and Testing the Health Care Safety Hotline A Prototype Consumer Reporting System for Patient Safety Events
by: Schneider, Eric C.
Published: (2016)