'The doctor doesn't understand Xhosa and the service user doesn't understand English' - exploring the role of security guards acting as informal interpreters in psychiatric care in South Africa

• Main Authors: Saskia Hanft-Robert (Author), Lindokuhle Shongwe (Author), Qhama Cossie (Author), Philasande Sithole (Author), Tessa Roos (Author), Mike Mösko (Author), Leslie Swartz (Author)
• Format: Book
• Published: BMC, 2024-10-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Introduction Assigning qualified interpreters is considered one of the most effective approaches to facilitate communication in language-discordant encounters in mental healthcare. However, particularly in settings with fewer resources, they are not always available and informal practices a...