ASSESSMENT OF CUSTOMER SERVICE QUALITY OF THE GAS STATION NETWORK IN LITHUANIA

• Hauptverfasser: Remigijus Kinderis (Verfasst von), Jūratė Danielienė (Verfasst von), Eglė Jonuškienė (Verfasst von)
• Format: Buch
• Veröffentlicht: Izdevnieciba "Baltija Publishing", 2023-05-01T00:00:00Z.
• Schlagworte: article
• Online-Zugang: Connect to this object online.

The gas station business enterprises are constantly trying to find ways to influence customers through a variety of services and improve the level of these services, which will ultimately lead to customer satisfaction. Assessing the quality of customer service becomes a prerequisite for this gas sta...