Using Eye Tracking to Trace a Cognitive Process: Gaze Behaviour During Decision Making in a Natural Environment

The visual behaviour of consumers buying (or searching for) products in a supermarket was measured and used to analyse the stages of their decision process. Traditionally metrics used to trace decision-making processes are difficult to use in natural environments that often contain many options and...

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Bibliographic Details
Main Authors: Kerstin Gidlöf (Author), Annika Wallin (Author), Richard Dewhurst (Author), Kenneth Holmqvist (Author)
Format: Book
Published: Bern Open Publishing, 2013-01-01T00:00:00Z.
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Summary:The visual behaviour of consumers buying (or searching for) products in a supermarket was measured and used to analyse the stages of their decision process. Traditionally metrics used to trace decision-making processes are difficult to use in natural environments that often contain many options and unstructured information. Unlike previous attempts in this direction (i.e. Russo & Leclerc, 1994), our methodology reveals differences between a decision-making task and a search task. In particular the second (evaluation) stage of a decision task contains more re-dwells than the second stage of a comparable search task. This study addresses the growing concern of taking eye movement research from the laboratory into the 'real-world', so findings can be better generalised to natural situations.
Item Description:10.16910/jemr.6.1.3
1995-8692