Journey mapping as a novel approach to healthcare: a qualitative mixed methods study in palliative care

Abstract Background Journey mapping involves the creation of visual narrative timelines depicting the multidimensional relationship between a consumer and a service. The use of journey maps in medical research is a novel and innovative approach to understanding patient healthcare encounters. Objecti...

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Main Authors: Stephanie Ly (Author), Fiona Runacres (Author), Peter Poon (Author)
Format: Book
Published: BMC, 2021-09-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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