Patients' self-triage for unscheduled urgent care: a preliminary study on the accuracy and factors affecting the performance of a Belgian self-triage platform

• Main Authors: Allison Gilbert (Author), Anh Nguyet Diep (Author), Maryame Boufraioua (Author), Benoit Pétré (Author), Anne-Françoise Donneau (Author), Alexandre Ghuysen (Author)
• Format: Book
• Published: BMC, 2022-09-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Management of unscheduled urgent care is a complex concern for many healthcare providers. Facing the challenge of appropriately dispatching unscheduled care, primary and emergency physicians have collaboratively implemented innovative strategies such as telephone triage. Currentl...