The role of patient-centered communication scale in patients' satisfaction of healthcare providers before and during the COVID-19 pandemic

• Main Authors: Mohammad Tabatabai (Author), Patricia Matthews-Juarez (Author), Nader Bahri (Author), Robert Cooper (Author), Donald Alcendor (Author), Aramandla Ramesh (Author), Derek Wilus (Author), Karan Singh (Author), Paul Juarez (Author)
• Format: Book
• Published: The Beryl Institute, 2023-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Assess the effect of patient-centered communication (PCC) scale on the patient satisfaction of healthcare providers (HCPs). The 2020 Health Information National Trends Survey (HINTS) was used to analyze the patient's satisfaction of HCPs. This survey includes 2466 patients' responses and w...