User satisfaction with pharmacy services in the Brazilian National STD/AIDS Program: validity and reliability issues Satisfação de usuários do Programa Nacional de DST/AIDS com a dispensação de medicamentos: aspectos de validade e confiabilidade

• Main Authors: Thiago Botelho Azeredo (Author), Maria Auxiliadora Oliveira (Author), Vera Lucia Luiza (Author), Ângela Esher (Author), Mônica Rodrigues Campos (Author)
• Format: Book
• Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz, 2009-07-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

The objective of this study is to evaluate the psychometric properties of a user satisfaction scale regarding the Brazilian National STD/AIDS Program, specifically related to dispensing AIDS medicines. The scale was developed and applied in a study covering 10 Brazilian States that evaluated the qua...