A qualitative study of organisational response to national quality standards for 7-day services in English hospitals

• Main Authors: Elizabeth Sutton (Author), Julian Bion (Author), Russell Mannion (Author), Janet Willars (Author), Elizabeth Shaw (Author), Carolyn Tarrant (Author)
• Format: Book
• Published: BMC, 2021-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background National standards are commonly used as an improvement strategy in healthcare, but organisations may respond in diverse and sometimes negative ways to external quality demands. This paper describes how a sample of NHS hospital trusts in England responded to the introduction of na...