Using The SERVQUAL model in perfomance Measurment of national program of Iranian Hospitals Evaluation

• Váldodahkkit: F Akbari Haghighi (Dahkki), E Jaafari pooyan (Dahkki)
• Materiálatiipa: Girji
• Almmustuhtton: Tehran University of Medical Sciences, 2010-02-01T00:00:00Z.
• Fáttát: article
• Liŋkkat: Connect to this object online.

Background: Various studies have highlighted the importance of accreditation as a ubiquitous performance measurement system of hospitals. However, the effectiveness of this mechanism has not been addressed, as much it deserves, in developing countries. Therefore, current study intends to investigate...