Patient satisfaction with health care at a tertiary hospital in Northern Malawi: results from a triangulated cross-sectional study

• Main Authors: Frank Watson Sinyiza (Author), Paul Uchizi Kaseka (Author), Master Rodgers Okapi Chisale (Author), Chikondi Sharon Chimbatata (Author), Balwani Chingatichifwe Mbakaya (Author), Pocha Samuel Kamudumuli (Author), Tsung-Shu Joseph Wu (Author), Alfred Bornwell Kayira (Author)
• Format: Book
• Published: BMC, 2022-05-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background In 2016 the Malawi government embarked on several interrelated health sector reforms aimed at improving the quality of health services at all levels of care and attain Universal Health Coverage by 2030. Patient satisfaction with services is an important proxy measure of quality....