Measuring Customers' Perception At MOHME Department Of Health, With National Productivity And Organizational Excellence Award Of Iran

• Main Authors: Seyed Davood Nasrollapour Shirvani (Author), Mohammad Esmaeil Motlagh (Author), Mohammad Shariati (Author), Pari Haji Seiyed Azizi (Author), Azin Nahvijou (Author)
• Format: Book
• Published: Tehran University of Medical Sciences, 2016-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background and Aim: Today, customer perception assessment as a way to measure satisfaction and expectations has an important role in improving the quality of services and organizational excellence. This study aims to measure customers' perception at the Health Deputy of Iran's Ministry of...