The measurement of quality of care in public sector psychiatric services based on consumer expectations

In this study the expectations of consumers of public sector psychiatric care in South Africa were identified, and formulated in the form of 13 standards, each with a set of criteria. During this phase input from the literature was incorporated, and expectations were validated with different groups...

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Bibliographic Details
Main Authors: L. R. Uys (Author), L. Thanjekwayo (Author), L. Volkywan (Author)
Format: Book
Published: AOSIS, 1997-03-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
Copy 1 Available