The effect of customer value and trust on customer satisfaction and its impact on customer loyalty (Survey of Heavy Equipment Excavator Spare Parts Consumers at CV. Bandung Jaya Diesel, Bandung City)

The purpose of this study is to determine the Influence of Customer Value and Trust on Customer Satisfaction and its impact on Costumer Loyalty Survey on Costumer Spare Parts Excavator in CV. Bandung Jaya Diesel Bandung. This research was conducted by taking a sample of 70 people. Analysis of the re...

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Bibliographic Details
Main Authors: Yudhi Koesworodjati (Author), Ratu Hedy Syahidah Budiarti (Author)
Format: Book
Published: Indonesian Institute for Counseling, Education and Therapy (IICET), 2023-05-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available