Utilizing journey mapping to evaluate youth programs and social service systems: Case studies

Background: Journey mapping is a relatively new, promising method for use in the evaluation sector. In this method, individuals who have gone through a program or system provide feedback on the process in a chronological way, highlighting successes and challenges they have encountered through the pr...

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Bibliographic Details
Main Authors: Emma Connell (Author), Amanda Petersen (Author), Mongkol Teng (Author)
Format: Book
Published: The Evaluation Center at Western Michigan University, 2023-09-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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