Factors associated with user satisfaction regarding treatment offered in Brazilian primary health care

• Main Authors: Ane Polline Lacerda Protasio (Author), Luciano Bezerra Gomes (Author), Liliane dos Santos Machado (Author), Ana Maria Gondim Valença (Author)
• Format: Book
• Published: Escola Nacional de Saúde Pública, Fundação Oswaldo Cruz.
• Subjects: article
• Online Access: Connect to this object online.

Abstract: The Program for Access and Quality Improvement in Primary Care (PMAQ-AB) aimed to improve healthcare public service quality. The purpose of this study was to identify the main factors that influence user satisfaction in Brazilian primary health care services. This research was carried out...