Measuring patient satisfaction: A case study to improve quality of care at public health facilities

• Auteurs principaux: Sodani Prahlad (Auteur), Kumar Rajeev (Auteur), Srivastava Jayati (Auteur), Sharma Laxman (Auteur)
• Format: Livre
• Publié: Wolters Kluwer Medknow Publications, 2010-01-01T00:00:00Z.
• Sujets: article
• Accès en ligne: Connect to this object online.

<b>Objective:</b> The main objective of the study is to measure the satisfaction of OPD (Outpatient Department) patients in public health facilities of Madhya Pradesh in India. <b> Materials and</b> <b> Methods:</b> Data were collected from OPD patients through pr...