An Explanatory Model of Work-family Conflict and Resilience as Predictors of Job Satisfaction in Nurses: The Mediating Role of Work Engagement and Communication Skills

• Main Authors: Nilda Huaman (Author), Wilter C. Morales-García (Author), Ronald Castillo-Blanco (Author), Jacksaint Saintila (Author), Salomón Huancahuire-Vega (Author), Sandra B. Morales-García (Author), Yaquelin E. Calizaya-Milla (Author), Alin Palacios-Fonseca (Author)
• Format: Book
• Published: SAGE Publishing, 2023-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Summary

Background: The Job Demands and Resources (JD-R) model is used to examine predictors of well-being, work engagement, and individual or organizational outcomes. According to the model, work engagement and communication skills play a mediating role between work-family conflict and resilience to job satisfaction in nurses. Methods: A cross-sectional study was conducted considering 431 Peruvian nurses of mean age ( M  = 40.31 years; SD = 10.94) ranging from 22 to 68 years working in public hospitals in the Lima region. Data were collected using a self-reported form of the Job Satisfaction Scale, communication skills, work engagement, work-family conflict, and resilience. The theoretical model was evaluated using structural equation modeling (SEM). Results: A theoretical model with adequate fit was obtained [χ 2 (2) = 6.0, P  < .001, CFI = 0.995, RMSEA = 0.068, SRMR = 0.015]. Results indicated an inverse relationship between work-family conflict with communication skills (β = −.24, P  < .001) and work engagement (β = −.10, P  = .003). Likewise, resilience had an influence on communication skills (β = .55, P  < .001) and work engagement (β = .33, P  < .001). In addition, the model explains 71% of job satisfaction. Also, the results indicate the influence of work-family conflict and resilience through the mediating role of work engagement and work-family conflict on job satisfaction. Conclusions: The model confirmed that work engagement and communication skills are valid moderators to mitigate work-family conflict and strengthen resilience that favors job satisfaction in nurses.

Item Description

2150-1327
10.1177/21501319231151380