Patients'/clients' expectation toward and satisfaction from pharmacy services

• Główni autorzy: Mohammed Biset Ayalew (Autor), Kaleab Taye (Autor), Daniel Asfaw (Autor), Bethlehem Lemma (Autor), Filagot Dadi (Autor), Habtamu Solomon (Autor), Haile Tazeze (Autor), Bayew Tsega (Autor)
• Format: Książka
• Wydane: Wolters Kluwer Medknow Publications, 2017-01-01T00:00:00Z.
• Hasła przedmiotowe: article
• Dostęp online: Connect to this object online.

Objective: Satisfaction is becoming a popular health-care quality indicator as it reflects the reality of service or care provided. The aim of this study was to assess the level of patients' expectation toward and satisfaction from pharmacy service provided and to identify associated factor tha...