Implementation of a patient-collected audio recording audit & feedback quality improvement program to prevent contextual error: stakeholder perspective

• Main Authors: Sherry L. Ball (Author), Saul J. Weiner (Author), Alan Schwartz (Author), Lisa Altman (Author), Amy Binns-Calvey (Author), Carolyn Chan (Author), Corinna Falck-Ytter (Author), Meghana Frenchman (Author), Bryan Gee (Author), Jeffrey L. Jackson (Author), Neil Jordan (Author), Benjamin Kass (Author), Brendan Kelly (Author), Nasia Safdar (Author), Cecilia Scholcoff (Author), Gunjan Sharma (Author), Soumya Subramaniam (Author), Frances Weaver (Author), Maria Wopat (Author)
• Format: Book
• Published: BMC, 2021-08-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Using patient audio recordings of medical visits to provide clinicians with feedback on their attention to patient life context in care planning can improve health care delivery and outcomes, and reduce costs. However, such an initiative can raise concerns across stakeholders abo...