Attitude of Supervisors of Yazd Educational Hospitals towards the Role of Personnel Element on the Market Share of Hospital Services

Introduction: Quality of services extremely depends on how personnel have contact and interaction with the clients. Moreover, the personnel's attitudes and their behaviors with the clients significantly affect clients' perception of quality of services and consequently influence their sati...

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Glavni autori: Mohammad Zare Zadeh (Autor), Mohammad Reza Vafaei Nasab (Autor), Nadjme Hajian (Autor)
Format: Knjiga
Izdano: Shahid Sadoughi University of Medical Sciences, 2013-07-01T00:00:00Z.
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