Educational Services Quality Gap: Perspectives Of Educational Administrators, Faculty Members And Medical Students

Background and Aim: Recognition of expectations and perceptions of customers is essential for quality improvement . The aim of this study was to determine the quality gap of educational services in the viewpoints of Tehran University of Medical Sciences (TUMS) educational administrators, faculty mem...

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Bibliographic Details
Main Authors: Zohreh Sohrabi (Author), Zahra Majidi (Author)
Format: Book
Published: Tehran University of Medical Sciences, 2014-01-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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