What Are the Risk Factors of Negative Patient Experience? A Cross-Sectional Study in Chinese Public Hospitals

• Main Authors: Jinzhu Xie MA (Author), Yinhuan Hu PhD (Author), Chuntao Lu BA (Author), Qiang Fu MD, PhD (Author), Jason T. Carbone MSW, LMSW (Author), Liuming Wang MA (Author), Lu Deng BA (Author)
• Format: Book
• Published: SAGE Publishing, 2019-05-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Hospitals are struggling to involve patients and learn from their experience. The risk factor of patient experience is increasingly recognized as a critical component in improving patient experience. Our study explored risk factors of negative patient experience in order to improve the health-servic...