Assessing emergency department nurses' ability to communicate with angry patients and the factors that influence it

• Main Authors: Xi Chen (Author), Yuting Zeng (Author), Ling Jiang (Author), Lingyun Tian (Author), Jindong Yi (Author), Haiyan He (Author), Fang Li (Author), Yanfang Long (Author), Li Li (Author)
• Format: Book
• Published: Frontiers Media S.A., 2023-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

AimsTo assess emergency department (ED) nurses' ability to communicate with angry patients and to explore the factors that influence nurses' communication skills.DesignA cross-sectional survey design.MethodsThis study was conducted in November and December 2020. Stratified sampling was ado...