Stress, anxiety, and depression among call handlers employed in international call centers in the national capital region of Delhi

• Main Authors: Dinesh Raja Jeyapal (Author), Sanjiv Kumar Bhasin (Author), Anjur Tupil Kannan (Author), Manjeet Singh Bhatia (Author)
• Format: Book
• Published: Wolters Kluwer Medknow Publications, 2015-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Background: Call handlers employed in call centers repeatedly undergo stress in their day-to-day lives and this can have deleterious effects on their health. Objectives: The objectives were to study the levels of stress, anxiety, and depression, and their predictors among call handlers employed in i...