Empirical evaluation of a conceptual model for the perceived value of health services

Perceived value and its antecedents and consequences have been claimed to be important in industries with higher customer involvement. The aim of this paper is therefore to empirically assess the conceptual model, with perceived service value as its central component. It also investigates how it aff...

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Bibliographic Details
Main Authors: Pevec Teodor (Author), Pisnik Aleksandra (Author)
Format: Book
Published: Sciendo, 2018-10-01T00:00:00Z.
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Call Number: A1234.567
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