CORRELATION ANALYSIS BETWEEN THE SERVICE QUALITY, CUSTOMER SATISFACTION, AND CUSTOMER LOYALTY OF VIVA GENERIK PHARMACY IN SEMARANG

• Главные авторы: Eva Monica (Автор), Basu Swastha Dharmmesta (Автор), Suci Paramitasari Syahlani (Автор)
• Формат: ‌
• Опубликовано: Universitas Sanata Dharma, 2017-11-01T00:00:00Z.
• Предметы: article
• Online-ссылка: Connect to this object online.

Today, pharmacy service has become more developed along with the enhancement of society awareness of the importance of health. Therefore, as one of the health service facilities, pharmacy is required not only to give priority on product prices and varieties but also to provide qualified service for...