Exploring the Concept of Quality in Hospital Services from the Viewpoint of Patients and Companions: A Qualitative Study

Background: Quality is one of the factors affecting the success of service organizations. The quality of health services is from the patients' perspectives to the best service available in a timely, safe and economical manner. The aim of this article is to explain the concept of hospital servic...

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Main Authors: Rohollah Kalhor (Author), Samaneh Zolghadr (Author), Marjan Darba (Author), Atefeh Aghababaei (Author)
Format: Book
Published: Shahid Sadoughi University of Medical Sciences, 2018-03-01T00:00:00Z.
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