Developing a Technical-Oriented Taxonomy to Define Archetypes of Conversational Agents in Health Care: Literature Review and Cluster Analysis

BackgroundThe evolution of artificial intelligence and natural language processing generates new opportunities for conversational agents (CAs) that communicate and interact with individuals. In the health domain, CAs became popular as they allow for simulating the real-life experience in a health ca...

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Main Authors: Kerstin Denecke (Author), Richard May (Author)
Format: Book
Published: JMIR Publications, 2023-01-01T00:00:00Z.
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