The relationship between perceived service quality and patient willingness to recommend at a national oncology hospital network
<p>Abstract</p> <p>Background</p> <p>"Willingness to recommend" questions are being increasingly used to measure and manage patient loyalty. Yet, there is little data in the literature correlating the "willingness to recommend" question with commonly...
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| Format: | Book |
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BMC,
2011-02-01T00:00:00Z.
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| Call Number: |
A1234.567 |
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| Copy 1 | Available |