User satisfaction as a quality indicator in the municipal sports service. Perception, analysis and evolution

A longitudinal study will be conducted which can be useful for the benchmarking of future public sports managers. The objectives of this study will be determining the degree of present user satisfaction with communal sports services offered by the city council of Cartagena, analyzing the development...

Full description

Saved in:
Bibliographic Details
Main Authors: E. Armada (Author), F. Martínez -Gallego (Author), E. Segarra (Author), A. Díaz (Author)
Format: Book
Published: Universidad de Murcia, 2016-03-01T00:00:00Z.
Subjects:
Online Access:Connect to this object online.
Tags: Add Tag
No Tags, Be the first to tag this record!

Internet

Connect to this object online.

3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available