Development of a maturity model for demand and capacity management in healthcare

Abstract Background The aim of this paper is to develop a maturity model (MM) for demand and capacity management (DCM) processes in healthcare settings, which yields opportunities for organisations to diagnose their planning and production processes, identify gaps in their operations and evaluate im...

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Main Authors: Karin Myrberg (Author), Malin Wiger (Author), Annica Björkman (Author)
Format: Book
Published: BMC, 2024-09-01T00:00:00Z.
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3rd Floor Main Library

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