Operational flexibility impact on hospital performance through the roles of employee engagement and management capability

• Main Authors: Main Naser Alolayyan (Author), Mohammad Sharif Alyahya (Author)
• Formato: Livro
• Publicado em: BMC, 2023-01-01T00:00:00Z.
• Assuntos: article
• Acesso em linha: Connect to this object online.

Abstract Background Very limited empirical research has been done on operational flexibility management in the healthcare industry, especially in hospital settings. This study aimed to propose a model of the effects of operational flexibility on hospital performance through management capability and...