Qualitatively exploring the impact of a relationship-centered communication skills training program in improving patient perceptions of care

• Hoofdauteurs: Marie C. Haverfield (Auteur), Robert Victor (Auteur), Brenda Flores (Auteur), Jonathan Altamirano (Auteur), Magali Fassiotto (Auteur), Merisa Kline (Auteur), Barbette Weimer-Elder (Auteur)
• Formaat: Boek
• Gepubliceerd in: Elsevier, 2022-12-01T00:00:00Z.
• Onderwerpen: article
• Online toegang: Connect to this object online.

Objective: To explore qualitative patient experience comments before and after a relationship-centered communication skills training to understand patient experience, program impact, and opportunities for improvement. Methods: Qualitative patient experience evaluation data was captured from January...