Satisfaction of patients receiving value added-services compared to traditional counter service for prescription refills in Malaysia

Background: Patients' satisfaction is the key parameter to measure the quality of healthcare services. Value added-services (VAS) were introduced to improve the quality of medication deliveries and to reduce the waiting time at outpatient pharmacy. Objective: This study aimed to compare the sat...

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Bibliographic Details
Main Authors: Lau BT (Author), Nurul- (Author), Ng SY (Author), Wong SN (Author)
Format: Book
Published: Centro de Investigaciones y Publicaciones Farmaceuticas, 2018-03-01T00:00:00Z.
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3rd Floor Main Library

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Call Number: A1234.567
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