Measuring what matters: A proposal for reframing how we evaluate and improve experience in healthcare
The conversation on measuring experience has been a long and thoughtful one. It has reflected a dynamic tension between measures used as a lever for action in some health systems and as a mechanism to determine reimbursable dollars in others. Yet underlying all the conversation, the question of what...
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| Main Authors: | , , , , , , , |
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| Format: | Book |
| Published: |
The Beryl Institute,
2022-04-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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